The Tansun Rio Grande Double is a sleek, stylish and elegant 3kW infrared patio heater, ideal for use at home or in commercial spaces such as bars, restaurants, hotels and more.
It offers all the convenience of instant heat, together with very low running costs when compared to gas heaters.
Built with a high quality aluminium body, the Rio Grande Double infrared heater is fully weatherproof and features a superior parabolic reflector and a top of the range long life gold heating lamps.
It is available in black, white or silver and it is suitable for outdoor use all year round. The Rio Grande has quickly become one of the most popular patio heaters in the Tansun range. It can be found in restaurants, stadiums, bars, cafes, pubs, theme parks, tourist attractions and hotels all over the world.
This infrared patio heater comes with a swivel wall mounting bracket included. It can be controlled remotely using an optional Tansun receiver and remote control. The Tansun 6.5kW Receiver offers a dimmer function (and the Tansun 6 channel remote allows 6 individual heaters/zones to be controlled. The remote can be configured to the receivers at the touch of a button, which makes it the most user friendly controller system on the market. You can add the 6.5kW receiver and remote control to your order using the tick boxes above.
Heat Capacity: 3kW
Lamps: 2 x 1500w
Voltage: 230v
Minimum Height From Floor: 2.5m
Minimum Distance From Ceiling: 0.5m
Minimum Distance From Side Wall: 1m
Weight without Guard: 6g
Dimensions (W x H x D): 1265 x 227 x 323 mm
| SKU: | Tansun Rio Grande Double |
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Style.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (customercare@tradegear.ltd) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to customercare@tradegear.ltd. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.
The world leaders in electric patio heaters, Tansun started the whole industry off over 20 years ago and remains the dominant force today throughout the world. The Sorrento is almost certainly more prevalent than any other heater and the quality of build across the whole range is second to none.
With the new IP rated 2kW Rio Grande available, they have an excellent all round offering and are set to continue to dominate the marketplace for the foreseeable future.
More recently Heat Outdoors has moved to supplying Shadow Patio heaters instead of Tansun ones due to their better availability and functionality
