Pearl Daybed Cover

(19) review(s)

£89.00
+
-
Description
Guarantee & Returns


Goods Return Procedure

At Trade Gear Limited (trading as Outdoor-Style.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.

Right To Cancel Order & Return Goods

Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).

You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.

To exercise your right to cancel, you must clearly inform us via email (customercare@tradegear.ltd) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.

To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.

Order Cancellation & Returns Process

If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.

We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.

We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will refund you within 14 days of returning the items.

Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.

Faulty & Missing Products

If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to customercare@tradegear.ltd. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.

If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.

4
(19) review(s)
Adriana Bancroft
very comfortable and durable

Delivered on time, well packaged, great design I'm glad I made the purchase, have been eyeing these up for a while and I wish I'd bought them before! Definitely adds that bit more character to the garden.

chris mckavett
Classy yet hard-wearing upgrade

High quality product and fast shipping times - seller answered my Qs quickly, and it looks great - very happy! exactly what I was looking for, arrived quickly, look great, I'm very happy with this purchase

Avtar
Will definitely be ordering again in the future - very pleased

These are a great addition too my garden! Quick responses and great customer service

Mary
arrived as expected, looks lovely !

Quick shipping, arrived as expected in great condition - so pleased I ordered. If you're looking for that finishing touch, this is it!

Scott Gaunand
Work as described, a great look, happy customer!

Jill Hewins
wish I'd bought them sooner! Adds character

You're reviewing:

"Pearl Daybed Cover"

Customer Favourites