Please Note: Due to unprecedented demand, please allow up to 10-14 days for delivery.
The Kratki real flame patio heater is a sleek, modern and minimalist-style outdoor gas heater.
Ideal for use in modern style gardens, on terraces and patios, as well as in commercial outdoor spaces, including bars, restaurants and hotels.
The black powder coated steel panels around the base contrast wonderfully with the clear glass enclosure around the real flame.
This modern outdoor heater produces a charming flickering flame, displayed within the clear glass enclosure, which dances gently all through the night and it is visible from all four sides.
The heater offers up to 8.2kW of heating power, so it not only looks wonderful but it also offers a comfortable source of heat for guests while relaxing outdoors.
Kratki decorative elements, such as fire stones or glass fire stones, can be placed around the flames in this heater, enhancing the beautiful scene that it creates. (Available separately).
It has an easy to use manual control, which allows you to switch it on/off easily and determine the height of the flame and heat output.
The heater is not dependent on electricity, so it can be set up in any outdoor space where there is no access to an electrical socket.
This patio heater does not emit any sounds or smells and it does not impact air circulation - particularly important for anyone with allergies.
It is also very easy to move around when not in use, using the wheels integrated into the base.
The Kratki real flame gas patio heater can be fuelled with propane or butane and it is designed for use with an 11kg LPG cylinder. A 0.6m gas connection hose comes included. The cylinder fits discreetly within the base of the patio heater and, if left on full power, the heater will run continually for up to 30 hours.
The flames are enclosed in the glass enclosure, which shields people from direct contact with the fire.
This gas heater is equipped with a fully secured and advanced manual gas control system which prevents uncontrolled fuel leaks.
It also features an anti-tilt function, which automatically cuts off the gas supply and extinguishes the flame if the heater is knocked over.
This Kratki patio heater can be stored outdoors when covered with a rain protecting cover (available separately). Otherwise, it should be stored in a sheltered location when not in use.
Rated output (kW): 8.2
Range of heating power (kW): 4.9 - 8.2
Fuel type: Propane / Butane
Weight (kg): 63
Glazing type: Lateral
Material: steel, glass
Width (cm): 46.7
Height (cm): 155.30
Depth (cm): 46.7
Warranty: 2 Years
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Style.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (firstname.lastname@example.org) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to email@example.com. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.