Artificial Ficus Liana Green 120cm with Natural Tree Trunk (Fire Retardant)

(20) review(s)

£109.20

- Handmade In The UK
- Natural Tree Trunk
- Highest Quality Faux Foliage
- Rich In Colour & Detail
- Fire Retardant Foliage
- Low Maintenance
- Looks Wonderful All Year Round

Lifetime Guarantee
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Description

Liana green Ficus tree 120cm H, FR (fire retardant), green artificial leaf.

Specifications

Product Height: 120
Product Colour: Green
Species: Ficus
Lifetime Guarantee on Fire Retardant Protection

Guarantee & Returns
Lifetime Guarantee

Goods Return Procedure

At Trade Gear Limited (trading as Outdoor-Style.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.

Right To Cancel Order & Return Goods

Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).

You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.

To exercise your right to cancel, you must clearly inform us via email (customercare@tradegear.ltd) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.

To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.

Order Cancellation & Returns Process

If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.

We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.

We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will refund you within 14 days of returning the items.

Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.

Faulty & Missing Products

If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to customercare@tradegear.ltd. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.

If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.

4
(20) review(s)
Kim Fordham
If you have a habit of killing your plants but love having them these are perfect

Will definitely be ordering again in the future - very pleased with quick delivery and product quality, customer service impeccable too, thanks High quality product and fast shipping times - seller answered my Qs quickly, and it looks great - very happy!

kevan
High quality, low price - great value for money

Customer service is great, answered my questions quickly, and I'm very happy with the quality of the product - I'll definitely be ordering from this seller more often

Tim
impeccable customer service, look great

arrived as expected, if a little quicker which is great as I coulndt wait to use! looks lovely in the garden, thanks to this lovely seller x

remo Rothwell
arrived earlier than expected, looks great

Cindy BEATTIE
Love these, so pleased! Definitely recommend

Tim Northedge
Promt delivery, well packaged, very happy

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